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Community Guidelines

Our guidelines help create a safe, respectful, and enjoyable experience for everyone in the Oyuppi community.

For Parents

Be Respectful

Treat providers and their staff with courtesy and respect.

Communicate Clearly

Provide accurate information about your child's needs and any special requirements.

Be Punctual

Arrive on time for activities and pick up your children promptly.

Give Honest Reviews

Share genuine feedback to help other families make informed decisions.

Follow Policies

Adhere to cancellation policies and provider-specific rules.

For Providers

Maintain Quality

Deliver activities as described and maintain high standards.

Ensure Safety

Prioritize child safety and maintain appropriate supervision ratios.

Communicate Proactively

Keep parents informed about schedules, changes, and their child's progress.

Be Professional

Handle all interactions professionally, including complaints and feedback.

Stay Compliant

Maintain all required licenses, insurance, and certifications.

For Everyone

No Discrimination

Treat everyone equally regardless of race, religion, gender, or background.

Protect Privacy

Respect the privacy of children and families. Don't share personal information.

No Harassment

Harassment, bullying, or threatening behavior is strictly prohibited.

Report Issues

Report any concerns or violations to help keep our community safe.

Be Honest

Provide accurate information and don't misrepresent yourself or your services.

Violations & Consequences

Violations of these guidelines may result in:

  • Warning and request to correct behavior
  • Temporary suspension of account
  • Removal of reviews or content
  • Permanent ban from the platform
  • Reporting to appropriate authorities if required by law

See Something? Say Something.

Help us maintain a safe community by reporting any violations of these guidelines.

Report a Violation
Last updated: January 1, 2026